Rasher Quivers Return Policy


Rasher Quivers Return Policy

Conditions with No Refunds

  1. There will be no refund on Custom orders.  These orders were built to the customer’s individual specifications.  These specifications were defined prior to placing the order.  If these specifications were not met, please read, “Within 24 Hours of Delivered Item(s)” item 2.
  2. If item is not what you expected, there will be NO REFUND.  We are a small family owned business.  Part of your payment has been spent on materials and supplies.  Rasher Quivers offers clear descriptions of the product on our web site and there is an email address and  phone number for you to call if you have any questions before you order.
  3. If your order was not delivered because you supplied the wrong shipping information at check out, there will be NO REFUND available in this case.  Supplying the correct Shipping information is the responsibility of the customer.  Rasher Quivers and it’s associates are not responsible for any incorrect information given when order is placed.
  4. If one or more of your item(s) is missing upon delivery Rasher Quivers will ship that missing item separately.  There will be NO REFUND available in this case.
  5. If your item breaks due to abuse or misuse of that item, NO REFUND will be available in this case.

Within 24 Hours of Delivered Item(s)

If any of these circumstances apply to you, please contact Rasher Quivers via Phone or email within 24 hours of your delivered item.

  1. If one or more of your item(s) is damaged upon delivery you may choose a full refund or Rasher Quivers will rebuild your damaged item.
  2. If one or more of your item(s) is not to specifications upon delivery you may choose a full refund or Rasher Quivers will rebuild your item to it’s correct specifications.
  3. If your order was not delivered by no fault of the customer or was lost in the mail:
  • If this time falls within the “Availablity” time described in your product description, a new product will be crafted and shipped again to the same address on initial order.
  • If this time falls outside the “Availablity” time described in your product description, you may choose a full refund or a new product will be crafted and shipped again to the same address on initial order.

Within 14 Days of Delivered Item(s)

If your item(s) break due to normal wear:

  • You may return that item for a full refund.
  • You may choose to return the item and Rasher Quivers will repair that item and ship it back to you.  We will then refund the price of shipping for the return

NOTE:  Item Must be delivered to Rasher Quivers’ address before 14th day at 8PM.  There will be no exceptions.

Within 30 Days of Delivered Item(s)

If your item(s) break due to normal wear:

  • You may return that item for an In-Store Credit for the amount of the price of your product(s)
  • You may choose to return the item and Rasher Quivers will repair that item and ship it back to you.  We will then refund the price of shipping for the return

NOTE:  Item Must be delivered to Rasher Quivers’ address before 30th day at 8PM.  There will be no exceptions.

OTHER

  • Full refund refers to the price of the product.  Shipping and Handling is not included.
  • You should expect to receive your refund within four weeks of shipping your package back to Rasher quivers, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
  • Damage resulting in return shipping is not the responsibility of Rasher Quivers.
  • Please call 702-501-1680 before you return an item to discuss your options.
  • All returns should be shipped to:

Rasher Quivers

5233 Pendergrass St.

North Las Vegas, NV 89081

Click here to visit our Website

Click here to visit our Website

Advertisements

About rasherquivers

Owner/Operator of Rasher Quivers www.RasherQuivers.com
This entry was posted in Products & Promotions and tagged , . Bookmark the permalink.

One Response to Rasher Quivers Return Policy

  1. I am quite happy to know about Rasher Quivers Return Policy, i am looking forward for more informative articles regarding with it.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s